Terms and Conditions

The Client agrees to follow safe sleep practices in line with SIDS recommendations set by the American Academy of Pediatrics (AAP). Please click here to read more.

The client acknowledges responsibility for their child's safety and understands that Restful Rhythm is not accountable for it.

The Client will disclose any medical conditions that their child has.

Where there are health concerns, the Client agrees to seek medical advice and approval prior to sleep training.

Before any service begins, the Client must sign an acknowledgment and waiver form supplied by Restful Rhythm.

The Client will not disclose any information provided from Restful Rhythm to a third party without prior permission. The Client agrees not to redistribute, copy, or adapt the information provided for any purpose, or to compete with Restful Rhythm.

The information provided in the sleep intake questionnaire is as accurate as the client's knowledge allows.

Before starting a sleep plan, approval from the healthcare provider is necessary if the client's child has a medical condition.

It is the client's responsibility to address any potential medical reasons for their child’s sleep issues. A child with underlying medical conditions causing sleep problems may not be suitable for a sleep plan.

The client acknowledges that it is their responsibility to ensure their child is gaining weight, thriving, and overall, well before starting a sleep plan.

The Client recognizes that Restful Rhythm cannot provide medical advice, and any queries or worries about my child's health should be directed to my healthcare provider. A sleep plan from Restful Rhythm is not meant to supplant or substitute medical guidance.

The Client recognizes that Restful Rhythm will not be held responsible or liable for any injuries or adverse events that may happen during the implementation of a sleep plan. It is the client's responsibility to ensure the safety and well-being of their child at all times.

The website might feature links to External Sites, which are owned and managed by third-party vendors and other external parties. It is recognized that Restful Rhythm is not accountable for the accessibility or content on any External Site. For any inquiries about these links or the content on External Sites, please reach out to the website administrator.

Prior to the consultation beginning, full payment for all packages and follow-up support is necessary. Once the payment is received in full, the Client will receive payment confirmation from Restful Rhythm. Confirmation of phone consultations will be provided after payment has been completed.

Restful Rhythm retain the right to modify prices at any time, for any reason.

Consultation and sleep plans will not be provided if there are any unpaid invoices.

Restful Rhythm reserves the right to cancel a consultation if there is an outstanding balance owing at the time of the scheduled consultation.

Any outstanding debt to Restful Rhythm will be referred to debt collection agencies.

Invoices will be emailed to the Client and payment is to be made in full.

​Where outlined in package description follow up or going support for a period of time may be excluded or included.

Follow up’s will be done at a mutually agreed time and can be done via phone call or email.

Restful Rhythm will offer daily support via email or text from Monday to Saturday, 08:00-20:00. Please note that responses may be delayed at times due to professional obligations.

For packages purchased with support, the support starts when sleep plan has been implemented or 2 days post sleep plan being sent unless sleep plan implementation is delayed and there is a mutually agreed start day.

Restful Rhythm hold the right to alter prices at any stage for any reason.